Product
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General FAQ
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- I placed my order and still have not gotten a confirmation email. What should I do?
- How do I edit my order?
- Can I update the shipping address on my order?
- How do I know if my order has shipped?
- How do I cancel my order?
- How do I start an international return or exchange?
- If I exchange an item, do I need to pay duties on the exchange?
Damaged, Defective, or Incorrect Items
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Discounts
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Double Stitched Rewards
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Payments & Refunds
9 articles in this Topic
- What payment methods do you accept?
- Why can’t I use multiple discounts at checkout?
- How are refunds processed?
- When can I expect my refund?
- Something I bought just went on sale, can you adjust my price?
- How do Shop Pay installments work?
- Does using Shop Pay or Afterpay affect when I will get my package?
Pre-Loved Items & The Worn Well Exchange
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Returns & Exchanges
9 articles in this Topic
Shipping
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Wholesale
1 article in this Topic
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