The team at Tradlands is here to help you no matter what and you can always reach out to us with questions. If you’re confused with any of this information or believe you have an exceptional case, get in touch and we will help in any way that we can.
⚠️ SPECIAL UPDATE: If you purchased from our Spring/Summer 2023 launch, please know we are actively working on getting your order fulfilled. We expect orders to start shipping early the week of March 20, 2023.
⚠️ Experiencing a delivery delay? Get more details here.
We offer FREE Standard shipping (estimated 4-10 business days) in the US on orders over $200. This option will be available as soon as your order totals $200 or more. If you would like faster shipping, you have the option of Expedited or Express at checkout for a fee.
We offer FREE International shipping everywhere in the world on orders over $200. For orders under $200, we offer flat rate shipping of $19.95 for orders heading to Canada and Mexico, and $24.95 for everywhere else. Delivery time is typically an estimated 10 to 15 business days and is largely dependent on how quickly the package clears customs of the arrival country.
We now ship with Passport! For most countries, you'll be presented with estimated taxes at check out and given the opportunity to pay for them upfront. Fees are ultimately determined by the customs agency within the destination country, and depending on the country of delivery, your shipment may be subject to additional customs clearance and duties. Payment of these fees is the responsibility of the customer.
For details on International Shipping read more here.
Order Edits & Cancellations
If you wish to make changes to your order, please contact us immediately after placing your order. While we will try our best to accommodate you, order updates and cancellations are not guaranteed.
Once your order is processed, there will be no way for us to edit shipping or delivery details. We cannot assume responsibility for orders that are shipped to addresses that have been incorrectly provided to us. If you need to make further updates after your order has been processed, we advise that you contact your carrier.
Return to Sender - Refusal of Delivery
If your order is returned to us, "Return to Sender", please let us know so we can monitor for its receipt. We will not reimburse shipping fees for any orders that are returned to us. All shipping costs (whether paid by the customer or Tradlands) will be deducted from the refund along with a 10% restocking fee. Please read more here.
Once your order ships, you will receive a confirmation email containing tracking information. You can also log into your Tradlands account to view the fulfillment status and tracking information for your order.
Alternatively, if you do not have a Tradlands account, you can track your order easily with Aftership for domestic orders and Passport Shipping for international orders.