Damaged, Defective, or Incorrect Items
I received an item that is damaged. What should I do?If you believe to be in receipt of an item that is damaged or defective, let us know right away at email@example.com. Please make sure to include photos and a detail description of the issue so that way we may quickly escalate and deliver on a solution.
You shipped me the wrong item! What should I do?First and foremost, we truly apologize if you received an incorrect item. While we do our best to mitigate these issues, they may happen from time to time. We understand it’s a huge inconvenience and truly appreciate your cooperation while we work to make it right. If you are in receipt of a mis-...