For eligible items, the easiest way to return your gift is through the Tradlands Returns Portal. You will need the original Order No, and the Full Name and Shipping Postal Code from the original label to get started. If you need help with these details, please email us.
From the Tradlands Returns Portal landing page, select "Need to return a gift?" to get started. Enter the above details and follow the prompts to complete your gift return.
Once your pre-paid label has been generated, print it out and send your item(s) back to us. Upon receipt and approval of your return, you'll be issued store credit in the form of a Tradlands Gift Card.
As per our policy, returns must be done within 30 days of the fulfillment date, not the delivery date. Please note, Final Sale items are not eligible for returns and Store Credit Only items are not eligible for exchanges.
Make sure to read more about our Return Policy here.