Afterpay is a 3rd-party service that provides an installment payment option to Tradlands customers. We also offer Shop Pay as an additional installment payment option.
Please Note: We are not responsible for outdated info, errors, holds, or missed payments with your Afterpay account. Please consult with Afterpay directly on any issues, questions, or concerns.
How does Afterpay work?
When checking out with Afterpay, customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
Late and declined payments
If a payment is not successfully processed on or before the due date and remains outstanding for the applicable grace period, a late fee in the amount listed on your Payment Schedule may be applied (these fees are capped at 25% of the original order value). Please read AfterPay’s Purchase Payment Agreement before finalizing your order.
How are returns processed with Afterpay?
Afterpay returns follow our standard return process. Please note, refunds for Afterpay will be refunded from Tradlands to Afterpay. We cannot provide an exchange or cash refund to you directly. As soon as the refund is processed by us, it will drop into your Afterpay online account.
Need more details?
Have more questions about Afterpay? Go to help.afterpay.com.
Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.
If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form found here.