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Shipping Policies

  • What is your shipping policy?
  • What does it mean if my package was "failed" or "refused delivery"?
  • Do you ship internationally?
  • Who do you ship with?
  • Where is my order?
  • How do I edit my order? Can I update my address on my order I just placed?
  • How do I cancel my order?
  • I placed my order and still have not gotten a confirmation email. What do I do?
  • My package is being stalled/held at a facility. What do I do?
  • My package is marked as delivered but I don't have it. What do I do?
  • If I ordered in-stock items with my pre-sell item, when will my order ship?

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