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Double Stitched Rewards

  • How do I earn points?
  • Why can't I redeem all my points into a single reward?
  • What is Double Stitched Rewards?
  • I returned an order using my Rewards Points. Do I get my points back?
  • Can I use my points during checkout?
  • How do I redeem my points?
  • I completed an activity but didn't earn points!
  • Who can join?
  • Are Double Stitched Rewards points refundable?
  • What are redeemable vouchers?
  • Is there a limit to the number of points I can earn?
  • Why did my account balance go down?
  • How does the Refer a Friend program work?
  • How do I get points for writing a review?
  • How do I get points for following on social media?
  • What do the 'approved', 'pending' and 'cancelled' statuses mean?
  • What happens if I leave and decide to join again?
  • Where can I report a problem or give feedback?
  • What happens if a friend I refer cancels or returns their order?
  • How do I leave the program?

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