Do you offer price adjustments?
Yes, we offer a price adjustment ONE TIME on items purchased within 7 days of your purchase date (this includes pre-order and pre-sale items). To claim a price adjustment send us an email to [email protected] within 7 days of the purchase date, not of the delivery date. Price adjustments are issued as store credit. You will receive a digital gift card with the store credit amount that will never expire.
Yes, we also offer price adjustments for items being exchanged that you’ve already placed a new order for and your return is processing through our online portal - we will match the price you paid for the first item only if it’s the exact same item (different size or color is fine) and the orders were placed within the 30-day window for returns and exchanges.
**Please Note** We do not, however, offer price adjustments on items purchased during site wide seasonal sales where items are reduced in price (including the Anniversary Sale, end of season sales, and holiday sales), Final Sale or are part of the Clearance section.