Tradlands FAQ
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Returns & Exchanges

  • What is your general return policy?
  • How do I start a return?
  • How do I process a return online? (U.S. orders only)
  • How do I return a gift?
  • What are my return options?
  • What happens if I forget to return an accessory from my order?
  • Can I combine my returns in one package?
  • What do I need to include in my returns package?
  • Can I return an item I purchased on sale?
  • What items are NOT eligible for a return?
  • What is your exchange policy?
  • How do I start an exchange?
  • How to start a Domestic exchange?
  • How do I start an International exchange?
  • This exchange process seems long. How can I make it go faster?
  • Can I exchange an item I purchased on sale?
  • How do I do a wholesale return?
  • I purchased your items at a local shop. Can I return them to you online?
  • I don't have access to a printer. Can I use my own label?

Categories

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  • Returns & Exchanges
  • Shipping Policies
  • Refunds + Store Credit Information
  • Damaged, Defective, or Incorrect Items
  • Products
  • Pricing, Payments, Store Credit + Discounts
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